Unlocking B2B e-commerce for global MSPs.

As a Senior Product Designer for the Datto Commerce SaaS platform, I was responsible for researching, crafting, and testing intuitive experiences that empower Small and Medium-sized Business (SMB) Managed Service Providers (MSPs) globally. This involved evolving the platform's responsive design, built on a Bootstrap foundation and guided by the Shopify Polaris design framework. My key focus was on empowering users through streamlined self-service capabilities and an improved onboarding experience.

Key Focus: Brand Identity, UX Architecture, Design Systems, Commerce workflows and integrations